Refund and Returns Policy

At More Me Eyewear, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we offer a straightforward refund and returns policy to make your shopping experience worry-free.

30-Day Money-Back Guarantee

We stand behind the quality of our products. If you are not satisfied with your More Me Eyewear purchase, you may return it within 30 days of the delivery date for a full refund. Please note that the item must be in its original condition with all tags and packaging intact.

How to Initiate a Return

To initiate a return, please contact our customer service team within 30 days of receiving your order. Our team will provide you with a return authorization and guide you through the return process.

Return Shipping

Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part. We recommend using a trackable shipping method to ensure your return reaches us safely.

Refund Processing

Once your return is received and inspected, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method used for the purchase.

Defective or Damaged Items

In the rare event that your More Me Eyewear arrives defective or damaged, please contact us immediately. We will arrange for a replacement or refund at no additional cost to you.

Exchanges

At this time, we do not offer direct exchanges. If you wish to exchange an item, simply return it for a refund and place a new order for the desired item.

Contact Us

If you have any questions or concerns about our refund and returns policy, please don’t hesitate to contact our customer service team. We are here to assist you every step of the way.

Note: This refund and returns policy applies only to purchases made directly from the More Me Eyewear website. For purchases made through authorized retailers, please refer to their respective refund and returns policies.

Need help?

Contact us at info@itsmoreme.com for questions related to refunds and returns.

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